PRIVACY POLICY

PLEASE READ CAREFULLY PRIOR TO USING THIS WEBSITE

Drone Aerial Solutions takes privacy very seriously. We are also bound by and comply with the Australian Privacy Principles derived from the Privacy Act 1988 (Cth).

This privacy policy is dated November 2018.

Drone Aerial Solutions respects the privacy of your personal information. Broadly, personal information means information that identifies you or information that allows us to reasonably ascertain your identity.

This policy outlines the kinds of personal information we collect and why, how we collect and hold your personal information and why, and how we use your information.

Our website address is: dronesolutions.au

What personal information do we collect and why?

We collect information from you directly when you use our site or communicate with us (e.g. via email or over the phone) so that we can provide customer service.

To browse our site, you are not required to enter any personal details. However, if you make an enquiry via our contact form,  you will be prompted to complete a number of mandatory fields. We will ask you for:

your name;
email;
service of interest (not mandatory);

length of interest (not mandatory);
phone number (not mandatory);
your message to us.

Sharing of your personal information

We may occasionally hire other companies to provide services on our behalf, including but not limited to handling customer support enquiries, processing transactions or customer freight shipping. Those companies will be permitted to obtain only the personal information they need to deliver the service. Drone Aerial Solutions takes reasonable steps to ensure that these organisations are bound by confidentiality and privacy obligations in relation to the protection of your personal information.

Use of your personal information

For each visitor to reach the site, we expressively collect the following non-personally identifiable information, including but not limited to browser type, version and language, operating system, pages viewed while browsing the Site, page access times and referring website address. This collected information is used solely internally for the purpose of gauging visitor traffic, trends and delivering personalized content to you while you are at this Site.

From time to time, we may use customer information for new, unanticipated uses not previously disclosed in our privacy notice. If our information practices change at some time in the future we will use for these new purposes only, data collected from the time of the policy change forward will adhere to our updated practices.

Changes to this Privacy Policy

Drone Aerial Solutions reserves the right to make amendments to this Privacy Policy at any time. If you have objections to the Privacy Policy, you should not access or use the Site.

Cookies:

A cookie is a small file placed in your web browser that collects information about your web browsing behaviour. Use of cookies allows a website to tailor its configuration to your needs and preferences. Cookies do not access information stored on your computer or any personal information (e.g. name, address, email address or telephone number). Most web browsers automatically accept cookies but you can choose to reject cookies by changing your browser settings. This may, however, prevent you from taking full advantage of our website.

Our website uses cookies to analyse website traffic and help us provide a better website visitor experience. In addition, cookies may be used to serve relevant ads to website visitors through third-party services such as Google Adwords. These ads may appear on this website or other websites you visit.

Analytics:

Drone Aerial Solutions uses ExactMetrics Google Analytics application, this plugin uses the Google Analytics Reporting API to gather analytics about our website and present them in an actionable way via charts, graphs, and tables inside our WordPress dashboard to any user with administrator-level privileges on our website.

ExactMetrics discloses client Google Analytics information with prior user consent only to those of its employees, contractors, and affiliated organizations that need to know that information in order to process it on ExactMetrics behalf or to provide the services available at ExactMetrics websites and to provide necessary technical support for our services.

Third parties:

We do not and will not sell or deal in personal or customer information. We will never disclose your personal details to a third party except the necessary information required by providers of services you have paid for or to protect the rights, property or safety of  Drone Aerial Solutions, our clients or third parties or if required by law.

Security:

We strive to ensure the security, integrity and privacy of personal information submitted to our website, and we periodically update our security measures in light of current technologies.

Contacting us

Drone Aerial Solutions welcomes your comments regarding this Privacy Policy. If you have any questions about this Privacy Policy and would like further information, please contact us by any of the following means.

Call: 1300 00 34 32 or email us at info@dronesolutions.au